🛍️ Product Discovery
The AI can search your entire product catalog using any combination of filters — keyword, category, price range, attributes, brand, stock status, rating, or sort order. Customers never need to navigate menus or use your search bar again.
- Search by keyword, SKU, or product ID for instant exact matches
- Filter by category slug — "Show me products in the Electronics category"
- Price range filtering — "Show me laptops under $500"
- Attribute filtering — "Find red dresses in size Large"
- Brand filtering with support for
product_brand and pwb-brand taxonomies
- Stock status filtering — in stock, out of stock, on backorder
- Rating filtering — "Show me products rated 4 stars or above"
- Sort by price (low/high), rating, popularity, or newest
- Get full product details including all variations, attributes, pricing, weight, and dimensions
- Browse all product categories with item counts
- Get personalized recommendations — upsells, cross-sells, related products, and popular items
🛒 Cart Management
The AI manages the WooCommerce cart directly. Customers can add, update, and remove items without ever leaving the chat — including full support for variable products with automatic variation matching.
- Add any product to cart by name, ID, or SKU — "Add the blue medium t-shirt to my cart"
- Full variable product support — AI auto-matches variation attributes (color, size, etc.)
- Update quantities or remove items — "Change the quantity of my shoes to 2"
- View full cart contents with subtotals, totals, and applied coupons
- Apply coupon codes directly from chat — "Apply coupon SAVE20"
- Generate shareable pre-filled cart links for email or messaging — unique server-generated keys, never guessable
📦 Order Support
Customers can check their orders, track shipments, view invoices, and even cancel orders — all through the chat, with full security verification enforced server-side.
- Check order status by order ID — items, totals, payment method, shipping method
- Search orders by email with advanced filters: product name, shipping address, status, date range
- Get shipping tracking information (compatible with WooCommerce Shipment Tracking)
- View payment status, payment method, and full refund history
- Get full invoice details — line items, totals, billing address, payment method
- Email the WooCommerce invoice directly to the customer from chat
- Cancel pending or on-hold orders with a reason — "Cancel my order #1234, I changed my mind"
🏪 Store Information
- Get store name, address, contact info, payment methods, and shipping methods
- Get direct URLs to any store page — shop, cart, checkout, my account, product, category
- Get policy page URLs — privacy policy, refund policy, terms of service
- Compare 2–5 products side by side — price, stock, rating, variation attributes
💬 Real Conversations the AI Handles
"Show me red dresses under $50"
→ AI searches, shows product cards with images, prices, and Add to Cart
"Add the large blue hoodie to my cart"
→ AI finds the variation, adds it, confirms with cart total
"Where is my order #1234?"
→ AI verifies identity, shows status, items, tracking link
"Compare the iPhone case and Samsung case"
→ AI searches both, shows side-by-side comparison table
"Send me the invoice for my last order"
→ AI verifies identity, emails WooCommerce invoice PDF
"Cancel my order, I changed my mind"
→ AI verifies ownership, cancels if pending/on-hold, confirms
Buy Now Button | Quick Order Plugin for WooCommerce
Product Variation Table Woocommerce Plugin
Advanced Product Stickers & Labels for WooCommerce